
Refrag is a paid-subscription service, but there are a couple of ways to experience what it has to offer without any strings attached.
To redeem a Refrag code of any kind, navigate to play.refrag.gg/redeem. Sign in with Steam, paste it in, and you’re done. No billing details or credit card required.
Every Refrag code can be redeemed in the same place.
If you’re already logged in, head to the Settings page and scroll down to the Play section. There’s a field where you can enter in a code.
A Refrag trial code grants you full Competitor tier access for 3 days. It’s the same exact experience that a paying subscriber gets, for 72 hours.
That means:
There’s no payment information involved anywhere in this process. You don’t enter a card to start the trial, and it doesn’t convert into a subscription when the clock runs out. There’s nothing sitting in your account waiting to bill you, and nothing you need to remember to cancel.
Refrag codes are consistently handed out on our social channels as well as our Discord server.
Discord is where codes get put most consistently, and it’s also where our support team and community live.
X (@OfficialRefrag) is the other big one. We post trial codes there in batches, first come first served. Turn on notifications if you want a realistic shot at one, because a batch of codes can be picked clean within minutes of going up.
Our other socials get drops too. TikTok, Instagram and YouTube all see occasional drops, and our Linktree collects the lot in one place if you’d rather just follow everything at once.
Event giveaways are worth watching for as well. Around big moments in the CS2 calendar we run larger giveaways. During the BLAST.tv Austin Major for instance, we gave out 7-day trials rather than the usual 3. Another reason to keep a close eye on our socials!
Friend codes are the other kind of code floating around, and they’re longer in duration at 7 days instead of 3.
Friend codes are generated monthly by Competitor tier subscribers, and there’s no cooldown on usage.
If you’re already a Refrag subscriber: your Competitor tier subscription includes one friend code every month, and you’ll find it on your Settings page. A fair few subscribers have no idea it’s there. It doesn’t roll over, so if you’re not using it, you’re leaving a week of free Refrag on the table every month. Pull a teammate in and train together.
If you’re not a subscriber: ask around. If anyone in your team or your Discord subscribes to Refrag, they’ve almost certainly got an unused friend code sitting in their settings.
Four things cause almost every failed redemption:
You’ve redeemed a trial code in the last 6 months. Trial codes are limited to one per account every six months. This is the big one, and it catches people who tried Refrag a while back and forgot.
Someone else already claimed it. Batch drops on X are first come first served. If you got the code from a public post, there’s a decent chance it was gone before you got there.
There’s a typo or an extra space. Copying out of Discord or a tweet often picks up trailing whitespace. Retype it manually if the paste doesn’t take.
You’re not signed in. You need to be logged in with Steam before the redeem field will do anything.
For any other issues, come find us in Discord and make a support ticket.